Hardscape Sales Support Rep
(#7988)
Industry: Concrete Block, and Pavers
Description:
Job Description Summary
- Sales and marketing support to increase visibility & awareness of all masonry product lines through participating in the development of bids for each job
- Review job plans and bid documents
- Develop project summaries for sales personnel
- Potential training for future Outside Sales Role
- Provide support to Outside Sales force
- Regularly research bidding sites, news articles, and other information outlets to generate job leads for the team
- Collect product samples and deliver to customers as needed (must be able to lift up to 25 lbs.)
- Maintain strong professional relationships with customers to facilitate return business
- Sustain a working technical knowledge of all available products with heavy emphasis on masonry products
- Perform other duties as assigned
Professional Skills
- Need to demonstrate sales skills
- Extensive technical skills (Microsoft Office), QR codes, internet based programs, salesforce.com, PDF Editing software
- Must understand the nuances of customer relations
- Must have strong verbal & written communication and follow-up skills
- Must be able to handle multiple tasks at once while maintaining control and perspective of each
- Must be able to learn and retain vast amounts of product information
- Expected to offer new ideas & solutions to improve customer service
- Must be able to prioritize tasks & adapt quickly to create solutions for unexpected issues
Experience / Requirements
- 30% travel required (limited overnight) 70% office
- Sales experience (building products industry)
- Experience in a team-based environment
- Experience in a position that deals directly with customers (front-line)
- Understanding of the design, bid, build process and the related players